FAQs | Gundog Journal

FAQs

Who is Gundog Journal published by?

Gundog Journal is published by Fieldsports Press.  Click here to view our sister titles.

What Is The Gundog Journal Subscription?

It’s a 12-month subscription to our bi-monthly journal focusing on anything and everything around gundogs. This publication is dedicated to anyone who owns, works with, or simply loves gundog breeds. Each issue is packed with advice, commentary, and thought-provoking articles.

What Is A Gundog Journal Compendium?

The Gundog Journal Compendium is a hardcover book composed of some of our favourite issues of Gundog Journal, reordered and restyled (removing all advertising) to give you the ultimate gundog book. 

Each edition of the compendium focuses on sold-out editions and articles that our readers loved and found most useful. Every article and guide is reordered into a new section giving you all the information you need in the easiest format available. This informative and thought-provoking book focuses on giving you knowledge, free of advertisements and distractions.

We currently have two compendiums available - Volume I and Volume II.

What is the Difference Between Your Newsletter and Gundog Journal?

Our newsletters are a more regular and frequent way of keeping in touch with us and gathering useful information from the gundog world as we share the best and most up to date in each email. The Gundog Journal newsletters include:

  • Gundog news and updates such as events
  • Free gundog training advice
  • Exclusive offers from much-loved, tried, and tested brands 

How Soon After Placing An Order Can My Journal Subscription Commence?

When you place your order for a subscription to Gundog Journal it will commence as of the next available issue.

How Will You Acknowledge My Subscription Order?

If you order a subscription online you will receive an email confirming your subscription order. A welcome letter will also be posted out to you detailing your customer ID number and journal delivery details.

How Can I View A Receipt Or Invoice That I Have Requested?

You can view and download any invoices or receipts relating to your orders online. Simply log in to your account here and click on Documents, from the dropdown menu under More.

What Payment Methods Do You Accept?

You can pay by any major credit or debit card, if you would like to pay by cheque please contact us.

How Do I Change My Address Details?

Please log in to your Gundog Journal account and edit your personal details.

If I’m Giving A Journal Subscription As A Gift, Do You Send Anything To The Recipient?

No, all billing and order information will be sent to the bill payer. The gift recipient will only receive the journal subscription. You can download a giftcard here

What Do I Do If My Journal Doesn’t Arrive?

If this is the case we ask that you please allow an extra 3 days for delivery before contacting us. Although we will do our utmost to ensure that your journal is delivered slightly before it is available in the shops it is possible, on some occasions, it may be unavoidably delayed. 

If you have still not received your journal after 3 days, please contact us either by telephone at +44 (0)1371 851890 or email us at orders@fieldsportspress.com

Sometimes delays can be caused by a number of factors including postal delays or adverse weather conditions. If we become aware of any potential delivery delays we will advertise this using our social media and website channels.

When Will I Receive My Journal Issue In The UK?

Your Gundog Journal is usually shipped and delivered 1-2 days from the publication date (which is the 1st of every month, unless it falls on a Sunday or a Bank Holiday). All of our journals are shipped using priority mail. 

How Long Does It Take For Journals To Arrive Outside Of The Uk?

All international mail is sent by priority. The following approximate airmail delivery times should be calculated from the publication date:

  • Western Europe 4-6 days
  • Eastern Europe 4-8 days
  • North America 6-8 days
  • Central & South America 6-9 days
  • Middle East 6-8 days
  • Africa & Asia 6-10 days
  • Far East and Australasia 6-10 days

What Are The Publication Dates Of Gundog Journal?

Gundog Journal is a bi-monthly publication, and so we aim to publish six times a year at the start of each month. You can expect Gundog Journal to be published on:

1 March, 8 May, 30 June, 1 September, 1 November

We also publish compendiums that compile some of our favourite articles from a few of the most anticipated issues of the year. Whilst these are not published regularly, we will let all of our subscribers and followers know when the next one is planned.

What If My Journal Arrives Damaged?

Please contact us and we will solve the issue.

How Long Will It Take For My Online Publication Order To Arrive?

If you have purchased a single issue or book online, your order will be processed as soon as possible and delivered within 3-5 working days within the UK and 10 days for international deliveries.

Can I Order A Back Issue of Gundog Journal?

Yes! Visit our shop to check stock of back issues, once ordered it will be delivered within 3-5 days of processing your order.

How do i check my subscription expiry date?

Log in to your Account here and view your live orders.

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